Help Center

Questions, answered clearly

Learn how protected payments, recorded delivery, reviews, and disputes work before you place or accept an order.

What can be offered on Octogust?

Octogust is for legitimate digital services such as design, development, content, marketing, consulting, and other work the seller is authorized and able to deliver. Stolen credentials, unauthorized access, deceptive services, and intellectual-property infringement are prohibited.

What does protected payment mean?

When is payment released to the seller?

What should buyers and sellers keep in the order?

Can I pay or communicate outside Octogust?

How does a dispute work?

Does Octogust verify every seller and service?

How are revisions and cancellations handled?

Still need help?Contact support and include the order number when your question relates to a transaction.

Contact support