Terms captured
The listing scope, price, delivery deadline, and service-specific terms are attached to the order.
Trust & Safety
A transaction record both sides can rely on
Octogust is designed to keep the agreed scope, payment, communication, delivery, and review path together. That gives buyers and sellers a clearer record if something does not go as planned.
Protected workflow
Protection starts before the work begins
The strongest transaction is one where expectations and evidence are clear from the start.
Payment secured
The seller can see that payment has been secured before beginning the agreed work.
Delivery recorded
Files, handoff notes, and order messages create a shared transaction record.
Review before release
The buyer can review delivery and use the available dispute path before funds are released.
Clarity before commitment
Buyers should know what will be delivered, by when, and what happens if the delivery does not match the agreed terms.
- Service terms remain attached to the order
- Delivery and communication stay recorded
- A dispute path is available before eligible funds are released
A fair record of the work
Sellers need protection from changing requirements, off-platform claims, and disputes that ignore the agreed scope.
- The buyer's accepted scope is preserved
- Submitted work and timestamps stay visible
- Both sides can provide relevant evidence during a dispute
Marketplace rules
What does not belong on Octogust
A safer marketplace depends on clear boundaries. Listings and transactions must follow applicable law, intellectual-property rules, and Octogust policies.
View complete marketplace termsStolen or compromised access
Stolen credentials, unauthorized account access, and compromised data are prohibited.
Rights-infringing services
Services that misuse copyrighted work, trademarks, personal data, or third-party systems are prohibited.
Off-platform payment requests
Moving payment or delivery outside the recorded order can remove platform protection.
Fraud, spam, or manipulation
False claims, fake reviews, impersonation, malware, and attempts to manipulate marketplace systems are prohibited.
Dispute handling
Evidence first, then a reasoned outcome
When buyer and seller cannot resolve an eligible issue directly, the order record helps Octogust review what was agreed and what was delivered.
- 1Open the dispute from the relevant order within the available review period.
- 2Describe the issue and submit relevant messages, files, screenshots, or delivery evidence.
- 3The other party can respond with its own evidence and explanation.
- 4Octogust reviews the record and applies the relevant order terms and marketplace policy.
Eligibility, review windows, and outcomes depend on the current Terms of Service and the service-specific conditions recorded in the order.
Keep the whole transaction inside Octogust
Protected payment works best when scope, communication, files, and delivery remain in the order record.
